Logistics Management is the process of organizing, implementing and controlling the flow of items from point of origin to delivery in an efficient manner. The purpose of logistics is to synchronize all efforts of the organization to maintain a cost-effective flow of items to the end-user. It is the backbone of any supply chain strategy and depends highly on the distribution centers, warehouses, stores, and customer locations.


Logistics Management include-

  • Packaging
  • Transportation
  • Distribution

Effective logistics management makes sure that the items are shipped in a safe, and timely manner which leads to high customer satisfaction. In contrast, inefficient logistics management can lead to delayed shipments, customer dissatisfaction which can affect your brand in the marketplace. To avoid these loopholes and to minimize operating expenses, retailers outsource some of their logistical operations to Third Party Logistics (3PL) providers. Logistics Management leads to faster delivery, smooth returns and great customer experience(CX).


Integration of Third-Party Logistics (3PL) with the Supply Chain - For a low cost, better service and great customer experience, brands automate their logistics operations through an integrated platform with 3PLs for fulfillment services.


Nowadays, Omni-channel Retailing Solutions provide a pre-integrated interface with 3PLs like:

  • FedEx
  • DHL
  • Delhivery
  • Blue Dart
  • Gati Ltd.
  • Postal Services
  • Couriers agencies
  • With a pre-integrated 3PLs interface, the retailers/ e-tailers can reap the benefits of lower transportation rates and faster delivery services.
  • 3PL providers help retailers to test out new markets across geographies where your brand does not have any presence without a distribution center.
  • It effectively manages product returns, customers can return the product through returns management service of 3PL be it Return-to-Origin (RTO) or Customer Initiated Returns (CIR)
  • Besides, 3PLs integration, an Omni-channel Retailing Solution provides a dashboard for retailers to track logistics stages.