OMNI CHANNEL RETAILING

LSNetX provides a flexible easy-to-use interface for billing and receiving payments towards sales made in shops. Our POS software takes care of high volume transactions that include billing, cash management, promotional offers and gift vouchers. It covers full store management functions encompassing products display category wise, stock control to ensure availability of products in store all the time, Exchange and Returns, Scheduling of staff at PoS, and managing a cross-channel shopping facility. The CRM integration with our POS software helps the staff members to quickly check the customer details and update them. LSNetX provides comprehensive support on the RFID technology for various functions within the retail industry.

The framework in LSNetX enables developing contemporary websites for retail enterprises providing them with various template design options suitable to cover a wide spectrum of industry verticals. Customized themes for each industry vertical helps a retailer to present itself to the outside world in an effective manner.

LSNetX e-commerce store can be synchronized with the inventory for stock control and stock management. It helps in timely procurement and transfer of goods from warehouses to stores. Large enterprises having multiple warehouses can distribute their stock ensuring cost-effective and timely transportation of goods to shopping stores.

LSNetX e-commerce store comes with the analytics capability to generate sales reports and gain insights about customer behavior and use the data for making business decisions.

Offers and discounts are an effective way to attract more customers. LSNetX helps in making intricate special offers as may be required by any business to enhance their sales during festival periods. It provides an offer book through which various offers, discounts, coupons and loyalty points can be generated.

The sales in brick & mortar shops and thru e-commerce online store can be further enhanced by leads generated by telephonic queries from customers, promotional events, and queries on the enterprise website. Our CRM helps an organization to build a contact database consisting of leads along with storing vital information like phone numbers, emails, notes, documents, invoices and purchase orders. Once this information is uploaded into the CRM then it can be used effectively for email campaigns, newsletters and follow-ups with the customers.

Users can generate and manage customer enquiries and complaints in the form of tickets. The tickets can be prioritized as per timelines. They help in creating a sense of urgency within the organization eventually leading to a better customer experience.

Users can manage invoice and payment information according to date, mode of payment and status.

LSNetX suite of systems ensures that enterprises don’t lose sales because of products going out of stock and at the same time there is no overstocking of products in the inventory resulting in unnecessary costs. Our procurement system facilitates purchasing products at the lowest price by securing competitive rates from various suppliers and arranging delivery schedules as per demand. it takes care of the entire procurement process including acquisition and checking of products from vendors. Moreover, it provides a streamlined procurement process between buyers and suppliers wherein buyers can create bids, RFPs and RFQs.

All the financial transactions including collections and expenditures along with adjustments are maintained in suitable account books. We also provide integrations with third party software like Quickbooks and Tally.