FAQ

  • What is LSNetX?

    LSNetX, a SaaS based e-commerce platform developed by LIBSYS Ltd., enables small, medium and large businesses to create online store (E-Commerce website) and sell your goods online. Completely based on DIY Framework.

  • I have no IT experience. Will I be able to set up my eCommerce store and upload products on my own?

    Yes, of-course. Setting up your eCommerce store is as easy as you have seen anything ever before. It's like using Gmail or Facebook. We offer a help guide to further make things easier for you and to have a clear understanding of our administration panel. You will surely enjoy creating store and uploading products.

  • What do I need to do in order to get an online shop?

    Getting an online shop is very easy with LSNetX. It takes only few minutes to finish the entire process. Step1: Go to www.lsnetx.com Step2: Create your store. Step3: Subscribe for the plan. Step4: Start selling online. Moreover, our technical support will always be a call away to solve any of your query.

  • Can I use my own domain name?

    Yes. Your online store can use an existing domain name that you already own or in case you do not have any domain we can provide you a domain name. We also provide a free mystore.lsnetx.com domain name to all stores on sign up.

  • Do I need a web host?

    No. All LSNetX plans include eCommerce hosting for your online store based on subscription period. LSNetX uses the best servers, networks and a global CDN to ensure that your eCommerce site is reliable and fast.

  • Which Template shall I select for my business?

    All templates are designed in a way that they cover entire functionality. So, you can select any store design as per your choice based on your business needs. You can anytime add, edit and replace different categories, products, banners, logo, favicon etc. from your administration panel.

  • What kind of products can I sell at my online store?

    Virtually you can sell anything which is allowed by the Indian Legal System. Most of our stores are selling products ranging from t-shirts, apparel, designer footwear, personal accessories, to products like personalized t-shirt, chocolates, cakes, handicrafts, furniture etc. LSNetX helps you establish your presence online and make your products easily accessible to wider range of audiences.

  • How can I manage the products on the site?

    The products can be added in a particular category individually or through bulk upload feature. User can edit, hide or show product at any point of time.

  • How much time would it take to set up my entire eCommerce store?

    That is completely dependent on the number products you have in your store. However, we strive to keep the store creation process absolutely easy and simple, by giving a bulk upload facility, which allows you to add, edit multiple product in just one click.

  • Do I need to enter my credit/debit card details to sign up?

    No. You can sign up and use LSNetX trial plan without entering your credit/debit card details. When you decide to upgrade your plan, you can pick the plan and enter your credit/debit card details.

  • Is my data related to orders and customers secured?

    We ensure that you and your customers have the highest level of security.

  • Can I cancel my registration anytime?

    We really wish that this situation doesn't arise but still if you feel a need to cancel your registration you can do the same.

  • Will I be able to measure my online store's performance with LSNetX?

    Yes. LSNetX has a reporting module in the administration panel. This tab will provide you all the data which can help you measure your store's performance.

  • Are my customers making purchases directly from me or is LSNetX involved?

    LSNetX is an eCommerce platform that enables you to set up a store online and sell products to your customers. You can manage your product inventory etc. from the admin panel. This clearly explains that your customers are making purchase directly from you and LSNetX is not involved in the selling of the product.

  • I want my customers to automatically receive an email when they place an order. Is that possible with LSNetX?

    Yes, definitely. We provide automated mails at different stages like customer registration, order confirmation, order status change information etc.

  • Do I need to be a designer/programmer to change my shop design?

    Not at all! You would get a running online store with an administration panel to manage. You can put your own logo, banners, categories, products etc. Else, our technical team can provide you support on this.

  • Is there any additional charges applicable or any type of extra cost?

    No, the only cost that you incur in terms of using our service is a yearly subscription based on the package and services that you have opted. However, specific customizations or usage of any other add on services may cost extra. We do not charge any hidden cost.

  • I have a question that is not listed here. How do I learn more?

    You can always contact us at info@lsnetx.com or support@lsnetx.com.

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