OMNICHANNEL RETAILING

LSNetX omnichannel retailing solution helps in managing multiple shops of a retail enterprise possibly in different geographical locations through a powerful software coupled with a mobile app, e-commerce store and CRM.

it integrates various channels, such as website, mobile, tablet, in-store, etc. and acts as a vehicle in delivering an optimum Customer Experience (CX).

It helps a retail enterprise to provide its shoppers with a unified shopping experience across all the channels.

 

 

Our Omnichannel Retailing solution includes all the below mentioned modules

Brick & Mortar Business

POS

LSNetX provides a flexible easy-to-use interface for billing and receiving payments towards sales made in shops. Our POS software takes care of high volume transactions that include billing, cash management, promotional offers and gift vouchers. It covers full store management functions encompassing products display category wise, stock control to ensure availability of products in store all the time, Exchange and Returns, Scheduling of staff at PoS, and managing a cross-channel shopping facility. The CRM integration with our POS software helps the staff members to quickly check the customer details and update them. LSNetX provides comprehensive support on the RFID technology for various functions within the retail industry.
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Sales Analytics

The analytics capability enables the generation of sales reports, order reports and customer reports in a daily, monthly and yearly format. It further allows the user to track revenue, expenditure and profits and use the data to take the business forward.
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Procurement, Warehouse & Inventory Management

LSNetX suite of systems ensures that enterprises don’t lose sales because of products going out of stock and at the same time there is no overstocking of products in the inventory resulting in unnecessary costs. Our procurement system facilitates purchasing products at the lowest price by securing competitive rates from various suppliers and arranging delivery schedules as per demand. It takes care of the entire procurement process including acquisition and checking of products from vendors. Moreover, it provides a streamlined procurement process between buyers and suppliers wherein buyers can create bids, RFPs and RFQs. Our software helps to track product movement within the warehouse. A retail enterprise can easily automate warehouse operations with LSNetX and manage inventory locations and transactions. The inventory is maintained all the time for timely procurement and transfer of goods from warehouses to stores. Large enterprises having multiple warehouses can distribute their stock ensuring cost-effective and timely transportation of goods to shopping stores.
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HRMS

For large operations of the enterprise, we have an efficient HRMS which helps in managing staff at different levels. Our HRMS takes care of recruitment and payroll besides managing staff profiles and data related to HR operations.
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Account Books

All the financial transactions including collections and expenditures along with adjustments are maintained in suitable account books which can also be integrated with third party accounting software.
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Ecommerce Store

Design Templates

The framework in LSNetX enables developing contemporary websites for retail enterprises providing them with various template design options suitable to cover a wide spectrum of industry verticals. Customized themes for each industry vertical helps a retailer to present itself to the outside world in an effective manner.
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Logistics

Built-in interfaces in LSNetX for various logistics agencies further facilitate the retail business. We have integration available with a courier agency to manage timely delivery of orders. Support of various payment gateways gives flexibility in the collection procedure. We have payment gateway integrations available to manage online and offline payments. We also provide an option for customers to pick their items ordered online from their nearest shopping store.
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Account Books

All the financial transactions including collections and expenditures along with adjustments are maintained in suitable account books. We also provide integrations with third party software.
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Product Catalog

It helps in the category wise presentation of various products. Our software can be used to add, manage, structure and display the entire product line with high quality images across all channels. Products are also linked to the stores so that the pricing and inventory can be maintained.
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Stock Control

LSNetX e-commerce store can be synchronized with the inventory for stock control and stock management. It helps in timely procurement and transfer of goods from warehouses to stores. Large enterprises having multiple warehouses can distribute their stock ensuring cost-effective and timely transportation of goods to shopping stores.
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Sales Analytics

LSNetX e-commerce store comes with the analytics capability to generate sales reports and gain insights about customer behavior and use the data for making business decisions.
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Order Management

The LSNetX e-commerce store has a built-in process for managing the orders received from the online store and from the market places along with their fulfillment. The orders received are processed by the staff members through various stages up till the order fulfillment and customer feedback.
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Customer Management

Our e-commerce store provides a complete customer management dashboard including customer profiling, wish list management and abandoned cart feature.
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Special Offers and Product Catalog

Offer Books

Offers and discounts are an effective way to attract more customers. LSNetX helps in making intricate special offers as may be required by any business to enhance their sales during festival periods. It provides an offer book through which various offers, discounts, coupons and loyalty points can be generated.
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Product Catalog

All retail channels employed by an enterprise work around a common ‘Product Catalog’ which helps in the category wise presentation of various products. Our software can be used to add, manage, structure and display the entire product line with high quality images across all channels. Products are also linked to the stores so that the pricing and inventory can be maintained.
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CRM

Lead Management

The sales in brick & mortar shops and thru e-commerce online store can be further enhanced by leads generated by telephonic queries from customers, promotional events, and queries on the enterprise website. Our CRM helps an organization to build a contact database consisting of leads along with storing vital information like phone numbers, emails, notes, documents, invoices and purchase orders. Once this information is uploaded into the CRM then it can be used effectively for email campaigns, newsletters and follow-ups with the customers.
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Quotes

Our CRM, LSales1 helps retailers to develop a pricing strategy by managing quotations in accordance with the clients throughout the different stages of the sale cycle. The users can easily manage, edit and update quotes in LSales1.
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Coupons & Offer Books

User can generate discount coupons and manage offer books.

FAQs

Users can manage and update the frequently asked questions.

Account Management

Once the leads get converted into customers, they are stored as accounts. The account information can be further updated as per the new events. it also helps an organization to manage customer inquiries and complaints by generating tickets which can be set and managed in accordance with priority and date.
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Tickets

Users can generate and manage customer enquiries and complaints in the form of tickets. The tickets can be prioritized as per timelines. They help in creating a sense of urgency within the organization eventually leading to a better customer experience.
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Analytics

Users can get Sales conversion reports, track Customer lifecycle and gain insights about Customer behavior

Product Catalogue

Our software provides product addition into categories and sub-categories and futher linking Categories with brand and units of measurement along with Attributes and Variants. The user can bulk Import and export of products with images  There is an advanced level filter management and extensive product search capability also available.
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Sales Orders

Users can manage and update sales orders along with billing and shipping details.

Invoice & Payments

Users can manage invoice and payment information according to date, mode of payment and status.
Procurements, Warehousing and Inventory Management

Procurements

LSNetX suite of systems ensures that enterprises don’t lose sales because of products going out of stock and at the same time there is no overstocking of products in the inventory resulting in unnecessary costs. Our procurement system facilitates purchasing products at the lowest price by securing competitive rates from various suppliers and arranging delivery schedules as per demand. it takes care of the entire procurement process including acquisition and checking of products from vendors. Moreover, it provides a streamlined procurement process between buyers and suppliers wherein buyers can create bids, RFPs and RFQs.
Read More

Warehousing

Our software helps to track product movement within the warehouse. A retail enterprise can easily automate warehouse operations with LSNetX and manage inventory locations and inventory transactions.
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Inventory Management

The inventory is maintained all the time for timely procurement and transfer of goods from warehouses to stores. Large enterprises having multiple warehouses can distribute their stock ensuring cost-effective and timely transportation of goods to shopping stores.
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Account Books

Accounting

All the financial transactions including collections and expenditures along with adjustments are maintained in suitable account books. We also provide integrations with third party software.
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Analytics

LSNetX helps in carrying out analytics study on the impact of various product categories on sales, expenditure and profitability. The analytics capability generates sales reports, order reports and customer reports in a daily, monthly and yearly format. It further allows the user to track revenue, expenditure and profits and use the data to take the business forward.
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